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Home|Returns Information


Returns Information

Hassle Free 30 days Return Badge

Return Policy

Thank you for choosing The Original Muck Boot Company®! We are committed to 100% customer satisfaction. If for any reason you are not satisfied with your www.muckbootcompany.co.uk purchase, you may return it within 14 days from the day after you have received your order. This is our promise to you. Please be sure the product is in NEW condition and have ALL packaging material, original tags, labels and any gift with purchase in place. Failure to comply with the returns policy will force a quality inspection, which may cause a delay crediting your account.

If you need to return any item please contact our Customer Services team by
email or telephone.

Hassle Free Return Steps

step 1 ➜ contact-CS
Customer contacts customer service about a return
step 2 ➜ dropoff-location
Customer service then arranges UPS collection/ drop off location
step 3 refund-sign
Once return arrives back into warehouse and processed, Customer receives refund
Purchased From a Retailer?
If you have a return or defective merchandise, please return your items to the original place of purchase.
Warranty
The Original Muck Boot Company® provides a warrant that on delivery and for a period of 24 months from delivery, the Footwear shall be free from material defects. For further warranty information, please see Terms & Conditions of Supply or contact our Customer Services team by email or telephone.

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